Caregivers in Lansing
Serving Lansing MI, East Lansing, Okemos MI, and the Surrounding Areas.
As caregivers in Lansing, we get many questions about our home care services for the elderly and disabled. We have compiled the most commonly asked questions and answers below for your convenience. If our FAQs do not answer your question about home health care or you need additional information on our senior care or disability care programs please contact us at 517.381.2433, today.
- Q: What is private-duty home care?
A: A private-duty home caregiver comes to your home and assists you or your loved one with personal care needs such as eating, grooming and bathing. They also provide companionship, respite care, and homemaking duties so that staying at home is a safe, viable option. Our aides can even assist with physical therapy exercises and transportation needs.
- Q: Who is qualified to operate or manage a private-duty home care agency?
A: In Michigan, there are currently no standard requirements to operate or manage a private duty home care company. Anyone may provide services, which makes it imperative to thoroughly research home care companies. You want to select one that is bonded, insured, and managed by medically trained personnel such as us. Staff should have home care experience and possess thorough knowledge of medical and safety standards.
FACT: All of our caregivers are bonded, insured, and have an average of 7 years home care experience. Criminal background checks are performed on ALL employees. Random drug screens are included.
- Q: How do I select the appropriate caregiver for my loved one?
A: One of our staff will come to your home and provide a free initial assessment of the family and clients’ needs. She will then match the caregiver’s personality AND experience to the client’s needs to satisfy both the emotional and medical wishes of the client.
FACT: Maximum compatibility between clients and caregivers results in the increased trust and comfort level of the client. Clients who have a good relationship with their in-home care providers are more likely to comply with medication schedules and to enjoy more open communications with their provider when they have questions or concerns.
- Q: What is ‘continuum of care’?
A: It is our unique ability to meet a client’s changing needs. A client may initially want companionship and only limited personal care, but as the physical, cognitive, and emotional needs of the client change, our experienced nurses and caregivers reassess and provide a more comprehensive care plan. This means that the client does not have to change home care agencies or be forced to choose less desirable options of moving away from home.
FACT: Dementia patients often experience a decline in their overall health after moving from their home into an assisted living or long-term care facility. A facility-focused, structured schedule may not mesh well with the client’s natural rhythms and lead to further emotional, cognitive, and physical decline. Remaining in a stable, familiar environment with customized home care will not accelerate the natural progression of the disease, and can be a source of comfort to the client and their family.
- Q: What happens if my regular caregiver is sick?
A: Our team approach ensures a backup caregiver is available who is familiar with the client. We make every attempt to keep the same caregiver(s) in a client’s home to provide comfort and safety. Our on-call service is available 24/7 and is backed by a nurse who knows Care Connections’ clients.
- Q: How do I know if my loved one or I can stay safely at home?
A: Our staff will provide you with an honest and thorough client care assessment. Sometimes they will suggest alternative living arrangements, such as assisted living, if she believes the client would be safer and happier somewhere other than at home.
FACT: Care Connections has MEDICALLY TRAINED employees capable of providing this security net. Other private duty home care companies may not provide this needed service.
- Q: Who bears the cost of this service?
A: Clients may have Long-Term Care, Worker’s Compensation, Auto, Disability, Veteran Affairs and Private Insurance that will help pay for services. We help you in every way by working with your insurance company to secure payment. We also accept Tri-County Office on Aging (TCOA). Finally, the client, family, or a trust fund may also pay Care Connections directly.
- Q: How much does home care cost?
A:The staff will assess the home care client’s needs at the free initial home visit. She will then discuss the rate of pay, and answer any questions related to billing and invoice practices.
FACT: Customized home care is a cost-effective approach to a long-term care solution. Care Connections staff will help you develop a plan that is needs based and will help you seamlessly transition into the next level of care at every stage.
- Q: How many hours of care can be provided?
A: From 1 hour to 24 hours a day of continuous care. The time you or your loved one needs may vary, and Care Connections will adjust both the level and amount of home care service according to your individual needs.
- Q: What makes Care Connections different from other agencies?
A: We are locally owned by a physician and managed by a compassionate registered nurse with over 25 years of experience in home care, and specializing in elder care and senior care. We also have a Certified Dementia Practitioner providing individualized interventions for clients with dementia. With an intimate knowledge of community programs, facilities and support groups, our team has access to an extensive list of resources that will complement any care provided at home. Our team is well qualified to create a secure and safe home care plan for you. We adjust to our clients’ changing needs, provide local community resources, and coordinate your individualized benefits. Finally, because our staff is MEDICALLY TRAINED, we work easily along with Medicare or skilled home care and hospice care when needed.