For the most part, home care services professionals are the most caring, kind, compassionate people that you could ever meet. They help elderly individuals continue to live a full and independent life and while there are stories in the news about one provider who took advantage of an elderly individual or stole from another, the reality is that those cases are in the vast minority. It’s just that the news media love to share bad news, because it gets readers (or viewers).
But that doesn’t mean that family members shouldn’t be vigilant. While you chose an agency because they conduct background checks and they train their employees on the best ways to care for the patients in their care, there are some things that you, as a family member to a patient, should pay attention to and things that just should happen.
There was one in home care service provider in a Midwest town who was hired to care for an elderly man. He was in his early eighties and had a host of medical problems that made it difficult for him to get around. The caregiver, whose name was Mike would show up every couple of days during the week, usually on Tuesdays and Thursdays, and then the time he spent with the elderly patient increased through the months.
The elderly patient’s family lived more than two hours away and they weren’t involved in his life too much, so when the man began to have trouble keeping his finances in order, he started to ask Mike for help. Mike would help him, though somewhat reluctantly, because he didn’t want anyone to think that he was taking advantage of his patient, and would help him pay bills, balance his checkbook, and other duties.
One day, the gentleman wanted to give Mike a bonus and wrote the check out to him. Mike refused and told the man that he needed to contact the agency that had hired him if he was interested in providing a gift of any kind.
Mike knew that there are limits to what home care services professionals can and should do and while he was more than happy to provide help to his patient, there are some things that they shouldn’t be involved in. Did Mike cross the line? No. He knew the limits and only helped his patient manage his finances. He never accepted gifts and didn’t take the man’s debit card to buy groceries; it was always done legally.
If you’re not sure what the limits are or should be when it comes to personal finances and home care services, contact an agency and talk to an administrator. They will be able to provide accurate information.
Care Connection provides home care services in Bath, MI. For more information about our caregiver services, please call us today at (517) 489-2489.